Peace of Mind
IT Services For Your Business
Peace of Mind
IT Services For Your Business
Welcome to 4Site IT Solutions – everything IT for the SME. We supply best in class IT solutions and support for small to medium businesses across the UK.
Our primary focus is to provide support to businesses with between 1 and 150 users leaving our customers confident that we are fully focused on their businesses and do not look for bigger fish to fry. Our products and services are developed specifically to fit this scale of business, and our customer retention tells us that we are getting it right.
Operating from offices in Chester in the North West, and with a growing customer base primarily around the North West & North Wales, we support clients UK wide including customers that have an international presence.
4Site operate an engineering team with a wide range of IT skills and knowledge who pride themselves on going the extra mile for our customers. Our core day to day business is about providing IT Support, but we are always involved in projects ranging from supplying hardware and software, system installation and migrations to cabling, office moves, networking, VOIP telephony provision, application support and much more. We aim to gain a strong knowledge of all IT aspects of our customers, an approach which typically allows us to provide support and consultation on a wide range of technology topics.
Please browse the pages on this website to see what we do or get in touch using our contact us form for a chat about your IT requirements.
Welcome to 4Site IT Solutions – everything IT for the SME. We supply best in class IT solutions and support for small to medium businesses across the UK.
Our primary focus is to provide support to businesses with between 1 and 150 users leaving our customers confident that we are fully focused on their businesses and do not look for bigger fish to fry. Our products and services are developed specifically to fit this scale of business, and our customer retention tells us that we are getting it right.
Operating from offices in Chester in the North West, and with a growing customer base primarily around the North West & North Wales, we support clients UK wide including customers that have an international presence.
4Site operate an engineering team with a wide range of IT skills and knowledge who pride themselves on going the extra mile for our customers. Our core day to day business is about providing IT Support, but we are always involved in projects ranging from supplying hardware and software, system installation and migrations to cabling, office moves, networking, VOIP telephony provision, application support and much more. We aim to gain a strong knowledge of all IT aspects of our customers, an approach which typically allows us to provide support and consultation on a wide range of technology topics.
Please browse the pages on this website to see what we do or get in touch using our contact us form for a chat about your IT requirements.
Why Choose Us
Based on feedback from existing customers and delivering a driven service model we pride ourselves on the following qualities:
Reactive
With a number of ways of engagement our helpdesk is always ready to react to IT issues.
Change
Building great relationships with customers enables us to tailor technology solutions to suit individual business requirements, enabling operational efficiency and growth.
Scalable
Our service packages aren’t ‘off the shelf’, they’re scalable to meet all business IT needs with as little or as much IT support and change that is required.
Why Choose Us
Based on feedback from existing customers and delivering a driven service model we pride ourselves on the following qualities:
Reactive
With a number of ways of engagement our helpdesk is always ready to react to IT issues.
Change
Building great relationships with customers enables us to tailor technology solutions to suit individual business requirements, enabling operational efficiency and growth.
Scalable
Our service packages aren’t ‘off the shelf’, they’re scalable to meet all business IT needs with as little or as much IT support and change that is required.
“To entrust my IT Support to 4Site is probably the best decision I have ever made in connection with the mysterious world of computers and information technology and other items such as printer/scanners.
It is very reassuring to know that if I have a problem or query, I can contact 4Site in seconds with just a few clicks on my computer screen. Their technicians, including the brilliant Abdul and Al, always respond instantly and have never failed to resolve my issues with admirable speed and efficiency.“Hal Emmett, Hal Emmett Solicitor, Maghull
4Site IT Solutions Reviews2020-10-06T10:06:27+00:00“To entrust my IT Support to 4Site is probably the best decision I have ever made in connection with the mysterious world of computers and information technology and other items such as printer/scanners. It is very reassuring to know that if I have a problem or query, I can contact 4Site in seconds with just a few clicks on my computer screen. Their technicians, including the brilliant Abdul and Al, always respond instantly and have never failed to resolve my issues with admirable speed and efficiency.“Hal Emmett, Hal Emmett Solicitor, Maghull
“4Site gain a thorough understanding of business requirements, in turn providing cost efficient solutions that enhance operational capability. The guys on the service desk really know their stuff, nothing is too much trouble and nearly all my issues are resolved with a single call, when the problem is more technical they keep me informed every step of the way until the problem is resolved, I can’t recommend 4site highly enough”Nick, Nick Hodson Consulting Ltd
4Site IT Solutions Reviews2020-10-06T10:02:22+00:00“4Site gain a thorough understanding of business requirements, in turn providing cost efficient solutions that enhance operational capability. The guys on the service desk really know their stuff, nothing is too much trouble and nearly all my issues are resolved with a single call, when the problem is more technical they keep me informed every step of the way until the problem is resolved, I can’t recommend 4site highly enough”Nick, Nick Hodson Consulting Ltd
“I have worked with 4Site IT for over 10 years and in that time have introduced their services to a number of my clients. As a management consultant, I work with a lot of small to medium sized companies that do not require and cannot afford the full-time services of an IT professional to support them. The beauty of the 4Site IT service model is their clients can access that support as and when required.
4Site IT’s professionals have always been on hand to sort from the smallest to the most challenging of IT problems and at a price that is competitive and not a burden to small company finances. They are always on the end of the phone/internet (and they start early!) to tackle any issues. I would not hesitate to recommend them to both my current and any future clients.
In short, a professional and flexible service, at a competitive price, available when you need it.”Debby Goodband, CMMC Ltd, Marketing & Management Consultancy
4Site IT Solutions Reviews2020-10-06T10:05:17+00:00“I have worked with 4Site IT for over 10 years and in that time have introduced their services to a number of my clients. As a management consultant, I work with a lot of small to medium sized companies that do not require and cannot afford the full-time services of an IT professional to support them. The beauty of the 4Site IT service model is their clients can access that support as and when required. 4Site IT’s professionals have always been on hand to sort from the smallest to the most challenging of IT problems and at a price that is competitive and not a burden to small company finances. They are always on the end of the phone/internet (and they start early!) to tackle any issues. I would not hesitate to recommend them to both my current and any future clients. In short, a professional and flexible service, at a competitive price, available when you need it.”Debby Goodband, CMMC Ltd, Marketing & Management Consultancy
“4Site IT provide an exceptionally attentive and fast reacting service, irrespective of the severity or urgency of an issue. Whenever the slightest IT query arises, all our staff know 4Site are only a click away using the “rescue me” icon on their desktop."
"We brought on 4Site after having some issues with our IT support. They have come in, corrected our issues and prompted us at future proofing our infrastructure. With a click of a button they are working their way round your system sorting any staff IT queries”Richard Baxendale & Dave Wilde, We Contract
4Site IT Solutions Reviews2020-10-06T10:07:04+00:00“4Site IT provide an exceptionally attentive and fast reacting service, irrespective of the severity or urgency of an issue. Whenever the slightest IT query arises, all our staff know 4Site are only a click away using the “rescue me” icon on their desktop." "We brought on 4Site after having some issues with our IT support. They have come in, corrected our issues and prompted us at future proofing our infrastructure. With a click of a button they are working their way round your system sorting any staff IT queries”Richard Baxendale & Dave Wilde, We Contract
"Our journey with 4Site IT started at the very end of January 2020 with an introduction through recommendation. By the end of February we had agreed contracts with 4Site IT, with an immediate start date and on the 16th March the first Coronavirus lockdown began. Within weeks we had gone from a physical infrastructure at breaking point using SBS 2008 and Windows 7 and a physical phone system, to a fully online solution, using Microsoft Office, and 3CX; all at a time of huge business stress for our company, but obviously similarly for 4Site who were trying to support existing customers through the transition to homeworking."
"Our support experience working with 4Site was one of huge flexibility, patience (our team is not necessarily technically adept) and support. Barry Wallis oversaw the transition and ensured the project management was kept under constant review, and we were kept fully informed. The Help Desk team lead by Abdul and Al were incredibly tolerant of the stupid questions we inevitably asked and followed up every question, query and change through to the end; providing final feedback before a query was considered closed." Read More...
Rebecca Tilling.
PureMaison Limited4Site IT Solutions Reviews2021-01-27T16:05:33+00:00"Our journey with 4Site IT started at the very end of January 2020 with an introduction through recommendation. By the end of February we had agreed contracts with 4Site IT, with an immediate start date and on the 16th March the first Coronavirus lockdown began. Within weeks we had gone from a physical infrastructure at breaking point using SBS 2008 and Windows 7 and a physical phone system, to a fully online solution, using Microsoft Office, and 3CX; all at a time of huge business stress for our company, but obviously similarly for 4Site who were trying to support existing customers through the transition to homeworking." "Our support experience working with 4Site was one of huge flexibility, patience (our team is not necessarily technically adept) and support. Barry Wallis oversaw the transition and ensured the project management was kept under constant review, and we were kept fully informed. The Help Desk team lead by Abdul and Al were incredibly tolerant of the stupid questions we inevitably asked and followed up every question, query and change through to the end; providing final feedback before a query was considered closed." Read More... Rebecca Tilling. PureMaison Limited“Here at Jane Lewis 4Site IT have provided a 360-degree service to our business including IT support, telephony & development of our IT infrastructure. The service is responsive and fast when you need it as well as including a strategic approach to long term planning. We have been very happy with the support provided and find the team a pleasure to work with”Becky Garnett-Buchma, Jane Lewis Healthcare Recruitment
4Site IT Solutions Reviews2020-10-06T10:03:26+00:00“Here at Jane Lewis 4Site IT have provided a 360-degree service to our business including IT support, telephony & development of our IT infrastructure. The service is responsive and fast when you need it as well as including a strategic approach to long term planning. We have been very happy with the support provided and find the team a pleasure to work with”Becky Garnett-Buchma, Jane Lewis Healthcare Recruitment
004Site IT Solutions Reviews
“To entrust my IT Support to 4Site is probably the best decision I have ever made in connection with the mysterious world of computers and information technology and other items such as printer/scanners.
It is very reassuring to know that if I have a problem or query, I can contact 4Site in seconds with just a few clicks on my computer screen. Their technicians, including the brilliant Abdul and Al, always respond instantly and have never failed to resolve my issues with admirable speed and efficiency.“Hal Emmett, Hal Emmett Solicitor, Maghull
4Site IT Solutions Reviews2020-10-06T10:06:27+00:00“To entrust my IT Support to 4Site is probably the best decision I have ever made in connection with the mysterious world of computers and information technology and other items such as printer/scanners. It is very reassuring to know that if I have a problem or query, I can contact 4Site in seconds with just a few clicks on my computer screen. Their technicians, including the brilliant Abdul and Al, always respond instantly and have never failed to resolve my issues with admirable speed and efficiency.“Hal Emmett, Hal Emmett Solicitor, Maghull
“4Site gain a thorough understanding of business requirements, in turn providing cost efficient solutions that enhance operational capability. The guys on the service desk really know their stuff, nothing is too much trouble and nearly all my issues are resolved with a single call, when the problem is more technical they keep me informed every step of the way until the problem is resolved, I can’t recommend 4site highly enough”Nick, Nick Hodson Consulting Ltd
4Site IT Solutions Reviews2020-10-06T10:02:22+00:00“4Site gain a thorough understanding of business requirements, in turn providing cost efficient solutions that enhance operational capability. The guys on the service desk really know their stuff, nothing is too much trouble and nearly all my issues are resolved with a single call, when the problem is more technical they keep me informed every step of the way until the problem is resolved, I can’t recommend 4site highly enough”Nick, Nick Hodson Consulting Ltd
“I have worked with 4Site IT for over 10 years and in that time have introduced their services to a number of my clients. As a management consultant, I work with a lot of small to medium sized companies that do not require and cannot afford the full-time services of an IT professional to support them. The beauty of the 4Site IT service model is their clients can access that support as and when required.
4Site IT’s professionals have always been on hand to sort from the smallest to the most challenging of IT problems and at a price that is competitive and not a burden to small company finances. They are always on the end of the phone/internet (and they start early!) to tackle any issues. I would not hesitate to recommend them to both my current and any future clients.
In short, a professional and flexible service, at a competitive price, available when you need it.”Debby Goodband, CMMC Ltd, Marketing & Management Consultancy
4Site IT Solutions Reviews2020-10-06T10:05:17+00:00“I have worked with 4Site IT for over 10 years and in that time have introduced their services to a number of my clients. As a management consultant, I work with a lot of small to medium sized companies that do not require and cannot afford the full-time services of an IT professional to support them. The beauty of the 4Site IT service model is their clients can access that support as and when required. 4Site IT’s professionals have always been on hand to sort from the smallest to the most challenging of IT problems and at a price that is competitive and not a burden to small company finances. They are always on the end of the phone/internet (and they start early!) to tackle any issues. I would not hesitate to recommend them to both my current and any future clients. In short, a professional and flexible service, at a competitive price, available when you need it.”Debby Goodband, CMMC Ltd, Marketing & Management Consultancy
“4Site IT provide an exceptionally attentive and fast reacting service, irrespective of the severity or urgency of an issue. Whenever the slightest IT query arises, all our staff know 4Site are only a click away using the “rescue me” icon on their desktop."
"We brought on 4Site after having some issues with our IT support. They have come in, corrected our issues and prompted us at future proofing our infrastructure. With a click of a button they are working their way round your system sorting any staff IT queries”Richard Baxendale & Dave Wilde, We Contract
4Site IT Solutions Reviews2020-10-06T10:07:04+00:00“4Site IT provide an exceptionally attentive and fast reacting service, irrespective of the severity or urgency of an issue. Whenever the slightest IT query arises, all our staff know 4Site are only a click away using the “rescue me” icon on their desktop." "We brought on 4Site after having some issues with our IT support. They have come in, corrected our issues and prompted us at future proofing our infrastructure. With a click of a button they are working their way round your system sorting any staff IT queries”Richard Baxendale & Dave Wilde, We Contract
"Our journey with 4Site IT started at the very end of January 2020 with an introduction through recommendation. By the end of February we had agreed contracts with 4Site IT, with an immediate start date and on the 16th March the first Coronavirus lockdown began. Within weeks we had gone from a physical infrastructure at breaking point using SBS 2008 and Windows 7 and a physical phone system, to a fully online solution, using Microsoft Office, and 3CX; all at a time of huge business stress for our company, but obviously similarly for 4Site who were trying to support existing customers through the transition to homeworking."
"Our support experience working with 4Site was one of huge flexibility, patience (our team is not necessarily technically adept) and support. Barry Wallis oversaw the transition and ensured the project management was kept under constant review, and we were kept fully informed. The Help Desk team lead by Abdul and Al were incredibly tolerant of the stupid questions we inevitably asked and followed up every question, query and change through to the end; providing final feedback before a query was considered closed." Read More...
Rebecca Tilling.
PureMaison Limited4Site IT Solutions Reviews2021-01-27T16:05:33+00:00"Our journey with 4Site IT started at the very end of January 2020 with an introduction through recommendation. By the end of February we had agreed contracts with 4Site IT, with an immediate start date and on the 16th March the first Coronavirus lockdown began. Within weeks we had gone from a physical infrastructure at breaking point using SBS 2008 and Windows 7 and a physical phone system, to a fully online solution, using Microsoft Office, and 3CX; all at a time of huge business stress for our company, but obviously similarly for 4Site who were trying to support existing customers through the transition to homeworking." "Our support experience working with 4Site was one of huge flexibility, patience (our team is not necessarily technically adept) and support. Barry Wallis oversaw the transition and ensured the project management was kept under constant review, and we were kept fully informed. The Help Desk team lead by Abdul and Al were incredibly tolerant of the stupid questions we inevitably asked and followed up every question, query and change through to the end; providing final feedback before a query was considered closed." Read More... Rebecca Tilling. PureMaison Limited“Here at Jane Lewis 4Site IT have provided a 360-degree service to our business including IT support, telephony & development of our IT infrastructure. The service is responsive and fast when you need it as well as including a strategic approach to long term planning. We have been very happy with the support provided and find the team a pleasure to work with”Becky Garnett-Buchma, Jane Lewis Healthcare Recruitment
4Site IT Solutions Reviews2020-10-06T10:03:26+00:00“Here at Jane Lewis 4Site IT have provided a 360-degree service to our business including IT support, telephony & development of our IT infrastructure. The service is responsive and fast when you need it as well as including a strategic approach to long term planning. We have been very happy with the support provided and find the team a pleasure to work with”Becky Garnett-Buchma, Jane Lewis Healthcare Recruitment
004Site IT Solutions Reviews
GET IN TOUCH
If you've got any IT queries you'd like to discuss, fill out the form below and we'll be in touch to arrange your FREE consultation.
Find Us
5 York Road, Chester,
Cheshire, CH1 3LR
United Kingdom
Call Us
01244 952 472
Opening Hours
Monday - Friday
8.00AM - 17.30PM
GET IN TOUCH
If you've got any IT queries you'd like to discuss, fill out the form below and we'll be in touch to arrange your FREE consultation.
Find Us
5 York Road, Chester,
Cheshire, CH1 3LR
United Kingdom
Call Us
01244 952 472
Opening Hours
Monday - Friday
8.00AM - 17.30PM