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Managed Service IT Support…

 

Is our all-inclusive IT Service offering, with 4Site essentially becoming the internal IT department for your business.

With an excellent track record in reactive support, we work with all clients to ensure proactive maintenance/monitoring is in place and engage with customers closely on service improvement initiatives to allow IT to underpin your business operations as efficiently and seamlessly as possible.

Customer’s service protection is at the forefront of our ethos when reviewing existing infrastructure as well as introducing change. There are a vast number of technologies available for which we have in-depth knowledge and experience of, enabling us to provide bespoke solutions to fit individual business needs. We look to incorporate IT Security and Compliance, Business Continuity and Disaster Recovery planning into all deliverables on top of the standard service agreement.

Core Features

Remote IT Support

From time to time things inevitably go wrong with your IT systems. Simply contact our helpdesk either using the Remote Support application, or pick up the phone and we will assist you with your technical difficulties.

You will always be connected to a real person, sat in our office in the heart of Cheshire. We will ensure that your problems are dealt with professionally and efficiently, giving you the reassurance, your IT is in safe hands.

Cloud Backup

Backing up your data should be an integral part of day to day computing activities. The powerful 500GB online backup account included with CompleteCare provides a seamless process for backing up your business critical data. It’s simple, once its installed there’s nothing to manage and more importantly nothing to worry about. In the event you lose some data for any reason, just contact our helpdesk and we will be able to recover it quickly and easily.

Antivirus

Avast Business CloudCare Anti Virus helps to protect your PC from potentially damaging malware.

4Site IT Solutions are able to remotely manage individual software components with real time email alerts sent to our helpdesk if a virus is detected.

IT Security & Compliance

As part of a managed service relationship with 4Site, we provide consultation and advice around best practice relation to IT Security and Compliance.

 

24/7 Server Monitoring & Support

For customers with either on premise or cloud hosted server infrastructure, 4Site provide proactive server monitoring and up to 24/7 support using advanced RMM tools.
IT Support Requirements Contact Form

What our customers say...

"Our support experience working with 4Site was one of huge flexibility, patience (our team is not necessarily technically adept) and support. Barry Wallis oversaw the transition and ensured the project management was kept under constant review, and we were kept fully informed"
Rebecca Tilling
Rebecca TillingPure Maison Ltd
“4Site IT provide an exceptionally attentive and fast reacting service, irrespective of the severity or urgency of an issue. Whenever the slightest IT query arises, all our staff know 4Site are only a click away using the “rescue me” icon on their desktop.”
Dave Wilde
Dave WildeDirector, We Contract Ltd
“To entrust my IT Support to 4Site is probably the best decision I have ever made in connection with the mysterious world of computers and information technology and other items such as printer/scanners. It is very reassuring to know that if I have a problem or query, I can contact 4Site in seconds with just a few clicks on my computer screen. Their technicians, including the brilliant Abdul and Al, always respond instantly and have never failed to resolve my issues with admirable speed and efficiency. “
Hal Emmitt
Hal EmmittHal Emmett Solicitors, Maghull
“4Site gain a thorough understanding of business requirements, in turn providing cost efficient solutions that enhance operational capability. The guys on the service desk really know their stuff, nothing is too much trouble and nearly all my issues are resolved with a single call, when the problem is more technical they keep me informed every step of the way until the problem is resolved, I can’t recommend 4site highly enough”
Nick Hodson
Nick HodsonNick Hodson Consultancy Ltd
“I wish we had used 4siteit from the start, the costs for using professional Microsoft setup and IT support are a fraction of the in-house hassles of trying to remember how to do things internally. I would recommend your company to anyone"
Tom Scott
Tom ScottDiagnostic Solutions
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Are you ready to discuss your IT Requirements?

If you have an questions or queries please do not hesitate to schedule a call or call/email me directly on…

 

 

Email Gavin
01244 952472

Schedule a call…

 

Gavin is ready and waiting to take your call and discuss your business IT requirements. 

Use the Calendly link below to book an initial call with Gavin.
 
Shedule Call with Gavin

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